Redesign Fever!
June 29th, 2010
Not a week passes by at Bighouse Graphix without a conversation about updating or tweaking an existing site. Heck, we want to do this with our own site now and then, and you better bet we could give you a list of websites we’d love to get our hands on too.
It’s too tempting to wipe the slate clean without giving any thought to the current site. But before reaching for the eraser, the smart thing to do is to really review the site goals and call to action, measure google analytics and determine the real problem. In some cases, just a few smart changes make all the difference.

Lisa Lancaster, a veterinarian in Denver, Colorado asked us to design her website a few years ago. As a mobile veterinarian Lisa needs her website to provide her clients enough information that by the time she gets to their door they have a good idea of who she is and what she can do. Bad communication in this case means a lots of wasted time.

The website we created about 3 years ago had beautiful photos of Lisa with the horses she has cared for, a lot of equine related info and elaborate online forms for her clients. Now, several years later, her business focus has expanded to include small animal care and some new holistic therapies. Along the way, Lisa also discovered that her online forms weren’t providing her with the information she needed. Worse, the forms often confused her visitors. So, the website that Lisa loved three years ago needed to grow and change along with her business.
Because we know that it’s not about how pretty your website is, it’s about relevancy and convenience, we completely understood Lisa’s request. We audited her current site, studied site traffic and usability. We looked at what information on her website was proving useful and what was getting in the way. We re-adapted the site structure and design while keeping the consistent look of the brand that we had developed for her. We shifted the focus from strictly equine services to also include small animals. By simplifying her online forms, strengthening her brand imagery and really pairing down what was important on the site, the end result was much stronger.
Take a look for yourself, Lisa’s new website is www.lancasterequine.com














